Chrome: Blank white popup window

Since version 38.0, we have received occasional reports of Chrome loading a white empty popup when clicking on an image and/or full record links.

If you experience this then please follow the instructions below

  • Go to Chrome Settings Chrome menu
  • Click "Show Advanced Settings..." on the bottom
  • Look under "System"
  • Uncheck "Continue running background apps when Google Chrome is closed"
  • Uncheck "Use hardware acceleration when available"
  • Restart Chrome and try the website again

I found this helpful
I did not find this helpful

Didn't find what you were looking for? Feel free to call or send us an email