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To ensure fair access to all, the following conditions apply:
You are purchasing a Premium Web Service: Under the Distance Selling (Jersey) Law, because you are purchasing a premium website service that begins immediately, you may not cancel this order once payment has been taken.
This site is owned and operated by Genealogy Supplies (Jersey) Ltd.
Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX
For Support see our help wizard which includes an email support form.
When you register, subscribe, make a purchase or take out a trial with TheGenealogist we collect the following personal information from you:
Through using the website and our services, we also collect the following technical information:
We only collect information about you that is required to fulfill your subscription or purchase, for prevention of unauthorised access to your account and for improving our website and services we provide.
You can check that the information we hold about you is accurate and up-to-date by logging into your account or contacting us. If you find any inaccuracies you can amend them in your account, or you can let us know and we will delete or correct them promptly (within 7 working days). The personal information we hold is stored securely, in accordance with our internal security policy and the law.
We only use your personal information for the following reasons:
We will securely hold your personal information for your convenience in your account unless you ask us to remove these details. You can request that we remove your details from TheGenealogist at any time by contacting us, we will then initiate this for you. Please be aware that if you do wish to close your account, we may need to retain certain information to resolve disputes and comply with our legal obligations and tax requirements.
Your personal information is stored on our secure server, please be assured that this does not get passed on to any third parties except in the following circumstances:
We store all personal information on our secure servers, these have both technical and physical safeguards in place to protect against inappropriate access, loss or misuse of data. While we cannot guarantee that this will not happen, our security team regularly review our security practices, updating them as necessary to help ensure the integrity of your information.
To help protect against your personal information from being misused or accessed, it is important that you use a strong password for your account that you have not used elsewhere. The UK Government's CyberAware Campaign has some good advice on picking passwords.
If you have any queries regarding this policy, please contact us.
If you tick this option you will be able to stay signed in to the website without the need to fill in your login details each time. This should last a number of days or until you select 'Logout'.
Two browsers may be signed in persistently at one time. Signing in a third browser will overwrite the oldest login.
When the 'logout' option is selected all concurrent logins are removed.
If you are on a shared computer do not tick this option or the next person to use the computer will be able to visit the website with your account.
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